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Exchanges and returns

Was the purchased item not what you expected, or was the size incorrect? Don't worry, make your exchange or return fast and easy with ADDICTED.

KEEP IN consideration THAT YOU HAVE A DEADLINE OF 14 DAYS FOR RETURNING YOUR PURCHASE

We accept returns to the extent that items are: new and unused, in sales condition, with all labels, no trace of deodorant or makeup and in the original packaging. If the items have been worn, they CAN NOT be returned for hygienic reasons.

Start your easy return clicking on the button below:

To make a return, first send us an email to [email protected], indicating in the subject: RETURN + your order number. Provide us with the following information:

EXCHANGES AND RETURNS CONDITIONS

To learn more about exchanges and returns conditions, we recommend that you consult our General Conditions of Purchase

Once you have sent us an email with this information, we will contact you within 1-2 business days and we will indicate the steps you need to follow to complete your return.

Please contact us via email at [email protected] for any questions you might have.

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